Need help with drop? Find answers below or reach out directly.
Go to Settings in drop, scroll to the drop Pro banner, then tap "Restore Purchase". Make sure you are signed in with the same Apple ID used for the original purchase.
When enabled (drop Pro), your drink logs and settings are synced through Apple's iCloud Key-Value Store directly between your devices. Make sure you are signed in to iCloud on all devices.
Open the Health app → Browse → Water. Make sure drop has Health permissions enabled in iPhone Settings → Privacy & Security → Health → drop. Toggle both "Read" and "Write" on.
drop uses your location to fetch the current temperature. On hot days (above a set threshold), your daily goal is automatically increased to account for extra hydration needs from heat.
Yes — this is a drop Pro feature. Tap the calendar icon on the home screen to open any past date and log drinks for that day.
Long-press your home screen → tap "+" → search for "drop" → choose a widget size. For the lock screen, long-press the lock screen → tap "Customize" → add widgets.
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